This Data Privacy Policy applies to all personal information we collect and/or process about you. ‘Personal information’ refers to information, or a combination of pieces of information, that could reasonably allow an individual to be identified.
As we acknowledge the generosity and support of individuals like you to carry out our conservation work, we want to be completely transparent about why we need to collect personal details when you engage with us and how we will use them. We take protecting your privacy very seriously and will always take all reasonable steps within our power to make sure your information is safe.
So, whenever you browse through our website and communicate with us, we collect information to make us understand more about our clients and the people we engage with, and this, in turn, help us to be more efficient in doing our work.
Please read this policy carefully and any other documents referred to in this policy, to understand how we collect, use and store your personal information. Updating of this policy may occur without any notification so please check the document regularly. However, you will be notified of any significant changes that may occur.
If you have any questions, please contact our Data Privacy Officer through the email address: Crifd&bdataprivacy@crif.com
The nature of the personal data we collect, and where it comes from, may include, but is not limited to any of the following:
We have appropriate physical, technical, and managerial controls in place to protect your personal details; for example, our online forms are always encrypted and our network is protected and routinely monitored. Within our offices, only those who have a business need to access your information and who are trained in handling data securely will have access to your information. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. While we hope, it will never happen, we have procedures to deal with any suspected personal data breach and will notify you and the appropriate government agency of a breach where we are required to do so.
When we use external companies to collect or process personal data on our behalf, we undertake due diligence on these companies before we work with them, and put a contract in place that sets out our expectations and requirements, including keeping and using your data securely. We will also require them to protect the confidentiality of the personal data that is transmitted to them.
Our website may, from time to time, contain links to third-party websites. If you follow a link to any of these websites, please note that these websites will have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Despite all of our precautions, however, no data transmission over the internet can be guaranteed to be 100% secure. So, while we strive to protect your personal information, we cannot guarantee the security of any information which you disclose to us and so wish to draw your attention that you do so at your own risk
The purpose for which personal information is collected and further processed depends on the nature of your relationship with us and/or our third-party service providers. Your personal data may be used for the following purposes:
As with other organizations, we do not undertake all of our processing activities ourselves and we appoint service providers/suppliers to help us out. We may share your information with Authorized Third Party Service Providers as we provide services through third parties. These “Third Party Service Providers” perform functions on our behalf, like sending out and distributing our administrative and promotional mail, emails or text messages. We may share your Personally Information with such Service Providers to process donations, fulfill orders, deliver packages, send postal or email materials, perform direct marketing activities or calls, administer contests and campaigns, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the Website, troubleshoot, and provide customer service. We may also collect personal information from individuals and companies (“Affiliates”) with whom we have business relationships and may share your information with Service Providers to accomplish our administrative tasks. For example, when you donate, we release your credit card information to the card-issuing bank to confirm payment for the service and, if applicable, release your address.
In such cases, we ensure that we have a contract with the supplier and as part of that agreement the supplier agrees to respect the security of your personal information and to treat it in accordance with the law. We only permit suppliers to process your personal information for specified purposes and in accordance with our instructions. However, the use of your Personally Information by such parties is also governed by the privacy policies of such parties and is not subject to our control.
In general, your personal information may be provided to such service providers/suppliers who carry out functions on the company’s behalf for the purposes set out below:
Under data protection laws you have various rights over your personal data. If you would like to exercise any of these rights then please contact us. You have the right to:
Request access to personal data You are entitled to request access to your personal data that is processed by us with reasonable written notice and we will revert within 14 working days.
Request correction of personal data You are entitled to request the correction of your personal data that is held by us with reasonable written notice, although note that we may need to verify the accuracy of the new data you provide to us. With respect to this,you may:
Request deletion of your personal data
You are entitled to request the deletion of your personal data in certain circumstances. Please
note however that there
may be circumstances where you may ask us to erase your personal data but we are legally
required or entitled to retain
it.
Withdraw consent
Where we have asked you for consent to process your data, you may withdraw this consent at any time by contacting us. Please note however that we may still be entitled to process your personal data if we have another legitimate reason (other than consent) for doing so.
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If you have a complaint then please contact us in the first instance and we hope to be able to resolve your complaint. If, however, you believe that we have not been able to assist with your complaint or concern then you have the right to make a complaint to the National Privacy Commission of the Philippines.
If you have any questions or wish to find out more information, or raise any specific or general concerns about the company and this Notice; or if you do not wish us or other parties to communicate this information to you, you may contact our Data Privacy Officer using the details below:
E-mail us at Crifd&bdataprivacy@crif.com
Hotline:+632 8 801 9397,
+632 8 801 9395
Write to us and have the letter sent to: Manila Office,
7th Floor,
Grepalife Building,
221 Sen. Gil Puyat Avenue,
Makati City,
1200 Metro Manila
Philippines operates
in the Philippines